Interesting Overview Of The RIM Story To Date

Definitely worth a read.  I found it telling, anecdotally-speaking, when my own brother gave up his long-beloved 'blueberry' for an iPhone within the last year.  He had been a diehard fan of the technology going back to his days on the police force, but he became frustrated with the complicated update process and finally just gave up on it.  I haven't heard too many complaints from him about his new phone, I must say.